Dial-A-Ride

SYVT offers curb-to-curb Dial-A-Ride (DAR) service for seniors (60+ years) and ADA-certified patrons (regardless of age) within ¾ of a mile of the SYVT fixed route.

It is a reservation-based, shared-ride service. This means that while you’re riding the bus, it may stop to pick-up and/or drop-off other passengers. All DAR vehicles are wheelchair accessible, and our drivers are trained to help you. Click here for a Dial-A-Ride brochure.

On Sundays, DAR service is open to the general public. To schedule or cancel a reservation call (805) 688-5452. Cancellations should be made at least two hours before scheduled pick-up time.

For ADA certification information, please call (805) 688-5452 or download information and an ADA Application Form (PDF).

An electronic application is also available HERE. If submitting an application electronically, please remember to include an image of your state-issued ID. Electronic applications should be submitted to syvt.support@rrshuttle.com. 

Santa Ynez Valley visitors who are ADA-certified by another transit agency may use SYVT’s Dial-A-Ride service for up to 30 days without proof of residency or completion of a SYTV ADA  Application. Customers can continue riding SYVT Dial-A-Ride while applications are being processed. 

Service animals are allowed with no additional charge. Service animals are defined by the ADA as “any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.” 

Likewise, registered attendants travel for free when accompanying an ADA-registered customer. The name and contact information for the attendant must be provided during the ADA-certification process.

DIAL-A-RIDE SERVICE IS AVAILABLE FOR:

• Seniors aged 60+

• ADA-certified patrons of any age*

• Visitors ADA-certified by another transit agency**

• Attendants and service animals accompanying an ADA-registered customer

• General public on Sundays (no proof of eligibility required)

* For ADA certification information call (805) 688-5452.

** For up to 30 days without proof of residency or securing SYVT certification.