Search Website

City Calendar

View full calendar

Special Announcements

The Public Works Department (Water Division) is implementing a new Toilet Rebate Program.  As part of the City of Solvang, Water Conservation Project, City water customers may be eligible to receive a 60% rebate, up to $120 through the City’s Ultra Low Flow Toilet (ULFT) Rebate Program.  The City’s ULFT Rebate Program will begin March 1, 2014, is offered on a first-come first-served basis, and is effective until funding is exhausted or by December 31, 2014.  We plan to make $10,000 available for this Rebate Program from March 1 through December 31, 2014.

Please see the Toilet Rebate Program form  and the Maximum Performance of Premium Toilets listing.

 

Stop flushing money down the toilet and start conserving water today! 

 

 

Water System Master Plan 


Water System Master Plan EIR

 


 

 

The 2013 City of Solvang Consumer Confidence Report (Water Quality) is now available and can be viewed online! Este reporte contiene las instrucciones mas recientes para obetener informacion importante sobre su agua potable.  Traducir, o hablar con alguien que lo entienda.

 

If you would like a paper copy, or to speak to someone about the report, please contact the City at 805-688-5575. 


 

Public Service Announcements

City of Solvang ADA Coordinator

Sandra Featherson


Click here for the latest information on emergency preparedness

free useful tools

Water and Sewer Service

To utlitiy customers of the City of Solvang: Bills for the October 21 - November 21, 2014 billing period will be delayed. We expect customers to receive their bills by December 5, 2014. We apologize for the inconvience.

 


 

Water Conservation

WaterWise in Santa Barbara County

 


  

2013 City of Solvang Consumer Confidence Report

(Este informe contiene informacion muy importante sobre su agua potable.  Traduzcalo o hable con alguien que lo entienda bien.)

 


 

Water and Sewer Applications and Information

 

TENANTS:  To apply for water service, please fill out the water/sewer service application form, which can be downloaded here.

 

PROPERTY OWNERS/LANDLORDS:  If you are a Property Owner, please complete the Property Owner's Agreement, which can be downloaded here.

 

If you are a landlord and you would like to provide water service to your tenant, you will also need to fill out the Property Owner's Agreement for Water/Sewer Service for Rental Property,  which can be downloaded here.

 

Water/Sewer Rates

Click here to see current rates

 

City Billing and Customer Service Hours:
Monday – Thursday:  8:00 a.m. – 5:00 p.m.
Friday:  8:00 a.m. – 5:00 p.m.

 

For Water/ Sewer Inquiries:
City of Solvang: (805) 688-5575

 

 

Billing schedule

 

10th day of each month:
•    Bank drafting for previous billing period. This applies to all accounts that have signed up for bank drafting.

20th day of each month:
•    Water department will start reading the meters.  Meter reading takes about 3 days.

25th day of each month:
•    Final date to accept water payments. After the 25th the water payments are late and will be charged a penalty.
26th day of the month: or first business day after the 25th:
•    Delinquent or Shut Off Notices are sent out. Penalties are placed on delinquent accounts.

27th to 28TH day of each month:
•    Final Payments are posted for the month.
•    Bills are calculated and printed
30th or 31st day of each month:
•   Bills are mailed to customer, and due on presentment, but no later than the 25th of the month.

 

Here is a link to a  sample utility bill and an explanation of how to read the bill.

 

Location for walk in service and payments:

City Hall

City of Solvang
1644 Oak Street

Solvang, CA  93463

 
Drop Box for after hours payments located in the alley way between City hall and the Parking lot.

 

Payment Options

 

1) Automatic bank drafting – the City initiates the transaction and the amount owed for the current bill will be deducted from your bank account on the 10th of the month.

 

2) Online Bill Pay – if your bank offers this feature, you can initiate the electronic payment of your bill to the City.  You determine the timing and amount of how much to pay.  This is set up through your own bank and their online web system.  

 

3) Cash, Check or Credit Card – we do accept credit cards at the counter or over the phone.  There is a $5.00 service fee.

 

 

Mail payments to:

City of Solvang    
1644 Oak Street
Solvang, CA 93463
 
Water Emergency Call:

805-688-5575
 
Weekends and Holidays    
805-688-5575


Forms and Applications for Water Accounts:
Mail all applications or turn in to:

 

City of Solvang
1644 Oak St.
Solvang, CA 93463

 

 

 

 

 

Newsflash

CRACK SEAL PROGRAM

Click here for street listing and map


 

 

Register for Reverse  911 click here

 

 

 

 

City of Solvang Fee Schedule

(Listing of Fees, Charges, and Fines) 

 

 


 

Solvang's Emergency Management Plan

Click here